Frequently Asked Questions

Did DHH deny an application submitted by Ascension Parish?

Yes, but not for the system in which the ameba was found. Ascension Parish is served by numerous water systems, not only the one in which we discovered ameba. We discovered the ameba in Ascension Consolidated Utility District 1 Water System. The parish submitted an application regarding a separate Ascension Parish water system, called NAME Water System.

What was the application for?

The parish submitted an application to install a chloramine booster station on the NAME Water System. A chloramine booster station is a piece of equipment that allows a system to increase its chloramine production, which can help rid the system of potentially harmful organic material.

If DHH had accepted the application would the ameba still be present?

Yes. The parish’s application was for a water system that is not connected to or physically associated with the system in which we found the ameba, Ascension Consolidated Utility District 1.

Why did DHH reject the application for the other system?

When a water system sends the Department an application to make changes to their water system, we require certain information in order to process the application. The application we received was missing some of that information we require, so we sent a letter to the system requesting that information. They sent us an updated application, which was missing additional information. We have requested that information and are working with the parish to help them move forward with their project.

What was the timeline for the application process?

The water system submitted their original paperwork on June 24, 2015. We sent back the comments letter requesting more information on July 2. On July 29, we received a follow-up letter with a different proposal than we received on June 24. This proposal was also missing information we require, and we sent a comment letter requesting additional information the same day, July 29.

What should I do to protect my family and myself?

The most important thing you can do is to take steps to prevent water from going up your nose. The Louisiana Department of Health and Hospitals (DHH) and the Centers for Disease Control and Prevention (CDC) have provided a list of precautionary measures that families can take to protect themselves from exposure to this ameba. These precautionary measures are detailed on DHH's Water Facts page at www.dhh.la.gov/waterfacts.