February 01, 2012
The Louisiana Department of Health and Hospitals today launches an historic transformation of the Medicaid program as the first region of the State goes live with the improved health care service delivery program known as BAYOU HEALTH
January 27, 2012
First Recipients to "Go Live" with BAYOU HEALTH Next Week Next week, the first group of recipients will transition to BAYOU HEALTH, when GSA A goes live on Wednesday, Feb. 1. All eligible recipients in GSA A, which comprises the New Orleans and Northshore areas, will be enrolled in a BAYOU HEALTH Plan by Feb. 1 so they can begin receiving health care services through this model on the go-live date. The go-live date does not end a recipients' ability to choose or change Health Plans. Recipients have 90 days from the date of the letter telling them the name of their Health Plan to contact the BAYOU HEALTH Enrollment Center and change Plans, if they wish to do so. After the 90-day window, recipients will have an annual enrollment period, but can change Health Plans at any time if they have a good reason to do so (e.g. moving to another area of the state, needing to see a doctor in another Plan). If recipients do not feel the Health Plan they are enrolled in is a good fit for their family, they can call 1-855-BAYOU-4U and have an enrollment agent assist them in finding the right Plan.
January 20, 2012
BAYOU HEALTH Hotline Extends Hours, Adds Saturday Call Times to Accommodate Recipients Faster Last week, the BAYOU HEALTH enrollment hotline, 1-855-BAYOU-4U (1-855-229-6848), experienced the highest call volumes to date as recipients called to speak with enrollment specialists about selecting a Health Plan for their families. To respond to the increased demand, DHH and MAXIMUS, the company the State has contracted with to handle the enrollment process for recipients, are working together to extend hotline hours, add Saturday call hours, train additional specialists and further streamline the choice process.
January 14, 2012
The Department of Health and Hospitals (DHH) has reached a settlement in a class action brought by Medicaid beneficiaries of the Long-Term Personal Care Services (LT-PCS) Program.
January 13, 2012
With the full transition to BAYOU HEALTH in the New Orleans and Northshore regions just two and a half weeks away, the Department of Health and Hospitals is working diligently to ensure that every eligible Medicaid and LaCHIP recipient has an opportunity to choose a Health Plan.
January 13, 2012
BAYOU HEALTH Newsletter 1.13.2012
December 22, 2011
The Louisiana Department of Health and Hospitals (DHH)/Medicaid Managed Care Program (MMCP) is seeking information from entities interested in providing Consumer Ombudsman services to recipients in BAYOU HEALTH through the issuance of a Request for Applications (RFA). It is the intent of DHH to award one social service contract for an amount not to exceed $250,000 annually to provide these services.