For Partners

Partners play a very important role in the success of CSoC. CSoC intends to ensure that efforts on behalf of children and families are integrated across systems. CSoC is a family driven process. Therefore, referrals should be made with the parent's/guardian's knowledge, consent and participation. 

You and the parent/guardian will need to be able to provide the following information for the referral:

• Demographic information
• As much clinical information as you have available
• Diagnosis, if known

You may contact Magellan of Louisiana directly to make a referral at 1-800-424-4489. 

You can also call the child's/youth's Healthy Louisiana Plan to make a referral for CSoC.

The following process will take place:

• Contact Magellan or the Healthy Louisiana plan with the parent/guardian present or on the phone
• Magellan or the Healthy Louisiana Plan will ask initial risk questions
  • If you called the Healthy Louisiana plan, they will transfer the call to Magellan if the child meets criteria
• Magellan will conduct a CANS brief assessment to establish preliminary eligibility
• If, based on the CANS brief assessment, a child/youth is eligible for CSoC, Magellan will refer the child or youth to a Wraparound Agency to ensure that a comprehensive assessment is completed, offer the child/youth and the family an opportunity to participate in CSoC and begin forming a child and family team