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BAYOU HEALTH Newsletter 1.20.2012
BAYOU HEALTH Hotline Extends Hours, Adds Saturday Call Times to Accommodate Recipients Faster Last week, the BAYOU HEALTH enrollment hotline, 1-855-BAYOU-4U (1-855-229-6848), experienced the highest call volumes to date as recipients called to speak with enrollment specialists about selecting a Health Plan for their families. To respond to the increased demand, DHH and MAXIMUS, the company the State has contracted with to handle the enrollment process for recipients, are working together to extend hotline hours, add Saturday call hours, train additional specialists and further streamline the choice process.