Bureau of Health Services Financing (Medicaid)

The Bureau of Health Services Financing runs the Medicaid program in Louisiana.

There are regional offices across the state where people can get in-person help with Medicaid applications and questions.  There are also many application centers throughout Louisiana.

In 2025, more than 1.8 million people were enrolled in Louisiana Medicaid. Medicaid helps low-income individuals and families get health care coverage.

Medicaid is funded by both the state of Louisiana and the federal government.

People who qualify for Medicaid may receive services such as:

  • Doctor and hospital visits
  • Prescription medicines
  • Lab tests and X-rays
  • Home health care
  • Nursing facility care
  • And more

Select Medicaid from the menu above to learn more about available services.

Mission

 Our mission is to improve health and health care for people in Louisiana.

Vision

We work to make the Medicaid program better by:

  • Making care easier and more satisfying for patients
  • Improving the overall health of communities
  • Lowering health care costs when possible

We believe in a future where everyone in Louisiana can get the care they need and live as healthy as possible.

Select your region to find services near you.

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What's Happening in Medicaid

Update your Info

Quality Improvement

Close Your Medicaid

Close Your Medicaid

EPSDT Age Out

LaHIPP

Mobile Access to Health Information

Transforming Maternal Health (TMaH)

Medicaid Leadership

Drew Maranto

LDH Undersecretary

Seth J. Gold

Medicaid Director

Vacant

Chief Financial Officer

Pam Diez

Chief Operating Officer

Mitzi Hochheiser

Medicaid Deputy Director - Data and Systems

Camille Conaway

Executive Director Eligibility & Economic Independence

Tangela Womack

Medicaid Deputy Director - Policy, Waivers and Public Affairs

Vacant

Medicaid Deputy Director - Data Management and Reporting

Brandon Bueche

(Interim) Medicaid Deputy Director - Program Operations and Compliance and Pharmacy

Kathleen Willis

Associate Medical Director

Medicaid Services

Louisiana's Medicaid program covers many of the same things that private health insurance programs traditionally cover. Medicaid can also cover services to help "fill in the gaps" in Medicare and meet certain long-term care needs. 

Learn more

Contact Us

Contact Medicaid Customer Service

Online

Via email

By phone at 1-888-342-6207
Hours of operation: Monday - Friday, 8 a.m. - 4:30 p.m 

Apply for Medicaid or Renew Coverage

Contact Your Health Plan 

Choose a Health Plan

Medicaid News

  • LDH to share progress and priorities at inaugural Annual Shareholder Meeting

  • LDH to extend UnitedHealthcare contract for 90 days

  • LDH Announces Update to Medicaid Managed Care Contracts for 2026

More News

Frequently Asked Questions

Who is eligible for Louisiana Medicaid?

Low-income individuals and families including children, parents, pregnant women, seniors and people with disabilities can be eligible for Louisiana Medicaid. For a list of eligibility criteria, click here.

How do I apply for Louisiana Medicaid?

Louisiana residents can apply by mail, by phone at 1-888-342-6207, in person at a local Medicaid office or online. For more information, click here.

How often do I need to renew my Medicaid coverage?

Medicaid coverage must be renewed annually. When it’s time to renew, existing recipients will receive a notice from the Louisiana Department of Health. It’s important to respond promptly to avoid losing coverage. Need to renew now? Click here.

Can I appeal a denied Medicaid application?

Yes. There are several ways to request an appeal on an application. Appeals can be mailed directly to Medicaid or the Division of Administrative Law, Department of Health Section. Appeals can also be requested by calling Medicaid Customer Service at 1-888-342-6207. For more information, click here.

How do I find a doctor who accepts Medicaid?

Click here.

Surgeon General Evelyn Griffin, MD

Secretary Bruce D. Greenstein

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