LDH is moving forward with a plan to distribute food benefits on EBT cards. If the USDA, who administers the SNAP program, is prepared and ready to move money into states’ accounts, we will use federal dollars to fund SNAP recipients’ accounts. If they are not ready, LDH will proceed with our state-funded program to provide food assistance to the elderly, the disabled, and households with children through their existing EBT cards.
Outstation Resource Library
Welcome to the Louisiana Medicaid Outstation Resource Library. Outstation was implemented in 2016 to give Louisiana Medicaid providers and entities the opportunity to host full time “out-stationed” Medicaid Eligibility Analyst(s) on site. Facilities can request to become an Outstation site using the Outstation Host Information feature.
How the Host Benefits
- Medicaid Eligibility Analyst(s) will give priority to making eligibility determinations on applications from host’s patients and getting the Medicaid decision input in the system.
- Trusted Users will have direct contact with their Medicaid Eligibility Analyst to answer and assist with Medicaid eligibility questions.
- Trusted Users will be able to request status of pending applications that were submitted by the host site.
What LDH agrees to do:
- Based on availability, provide an experienced eligibility analyst
- Provide onboarding, training, and supervision through the Medicaid Eligibility Regional Office
- Provide equipment (computer)
- Priority processing of applications
- Address concerns in a timely manner
What the Host agrees to do:
- Designate a primary point of contact to interact with Medicaid Regional Administrator
- Provide office space, office furniture, telephone line, and secure internet connection for a minimum of one (1) year with a thirty (30) day notice before ending the agreement.
- Facilitate close collaboration with any on-site Medicaid Application Center. These workers will not supplant those in the Medicaid Application Centers.
- Remit payment for invoices (maximum of $20K annually per hosted employee) to LDH
How to become an Outstation Site
Complete and return an Oustation Request Form to Outstation@la.gov.
Once you submit your request to become an Outstation Site, you will receive an email confirmation acknowledging your request.